Refund policy

 

 

Returns and Exchanges

We accept returns for store credit within 10 days of delivery.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Email info@nananita.com to initiate.

Unfortunately, we cannot accept returns on sale items or gift cards.

Items sent back to us without first requesting a return will not be accepted.

All return shipping is the responsibility of the customer. Our return address is located on the Gold Coast, Australia.

Tracking of the parcel is the customer's responsibility. If the parcel has not been delivered and the customer does not have proof of delivery, the return cannot be processed.

If you have received damaged or faulty items, please contact immediately to provide details (including photos) and within 7 days of arrival, include your order number.

Images: Some of our photos are shot on film, the colour of our garments might look slightly different in person. If you are unsure about the colour of an item please email us requesting photos.

All other enquiries email info@nananita.com